With offices at major airports throughout the world, I-SEC offers a broad range of above-average handling services for scheduled, charter or private flights.

This provides a cost-effective alternative to place your own staff for ground handling tasks. Our highly skilled team of agent is trained to keep your flight operations running smoothly and ensure an enjoyable travel experience for passengers. The focus here is on high standards, safety, on-time performance, regulatory compliance and above all, security.

Passenger Service Representative

We provide trained PSR’s to deliver check-in and gate services, assisting at the kiosks and are equipped with immigration requirements. They can also offer boarding assistance to passengers with limited mobility or families with small children.

Flight Management

We provide operational flight managers to coordinate catering, cleaning and fueling. In addition, we can supply staff to act as local airline managers dealing with airports and passengers. Interim management solutions are also available.

Integrated services

Our handling services also include service agents to staff your airport ticket desks. They can be trained on your systems and be available 24/7, this training includes that our agents are graduated security interviewers.

Other Handling Services

Other customer service agents are available for lost and found services, premier airline lounges and VIP guest services.

  • A dedicated team of agents for your airline
  • Professional on-site management
  • Cost-effective operations
  • In-depth experience in travel document verification
  • Flexible solutions customized to your airlineʼs needs