The learning curve ought to be continuous ….

Training your staff is a pivotal practice, that ensures compliant and qualified personnel. Human beings who will display the highest performance from the crack of dawn till the late night hours. Ergo, the minds need to be challenged and receive the proper nutrition, to face each shift with the same eagerness and dedication.

I-SEC's approach to training goes beyond simply transferring knowledge from the instructor to participants. We use training as yet another tool that shapes the agent's or supervisor's role, attitude, motivation and dedication to the job.

The Partner Of Choice

Thatʼs why I-SEC is the preferred training partner for airlines, airports and other security companies throughout the world. Our training programs are based on specialist knowledge and experience developed in the field. I-SEC trainers have extensive frontline experience enabling them to deliver high-quality training anywhere in the world. In addition, they have the skills to motivate and inspire participants.

Customized Training Programs

I-SEC offers over 40 training courses covering all aspects of aviation security. These include:

  • Behavior Detection
  • Security Awareness
  • Hospitality
  • Check Point Passenger Screening
  • Customer Service
  • Baggage Screening
  • Cargo Screening
  • Crowd Observing
  • And much more

We also provide training to operate advanced security technology like X-ray machines and document verification applications. All courses are modular and customized to meet your specific needs.

Modern Training Techniques

Using a combination of classroom theory and hands-on exercises, our training courses are relevant, practical, interesting and challenging. We often use innovative methods like simulations, role play, situational exercises and case studies. And these methods are supported by sophisticated aids to enhance interest, enjoyment and effectiveness. We also offer unique train-the-trainer programs. Download our Training Catalogue

Always Compliant And Up To Date

As an aviation security specialist, all our training courses comply with local and international regulations. In addition, they are constantly updated to ensure they meet new regulatory requirements and security threats.

Type of training / program Purpose and Reference
Basic Aviation Security Training (BAST) General mandatory security program for all positions performing the screening of passengers and their accessible property as well as airport staff /airport supplies within the Airport Terminal environment.
Reference:
Applied in The Netherlands at AMS airport under EU legislation
CT Screening Technology Training Training for applying of the latest CT (Computer Tomography) based technology for screening of accessible property of passengers and staff
Reference:
Applied in The Netherlands at AMS airport under EU legislation
Hospitality Training Training to improve the passenger service and also to optimize the interaction between security staff themselves
Reference:
Applied in The Netherlands at AMS airport
Team Leader / Supervisor Training Training for Team Leaders and Supervisors leading the security operation.
Reference:
Applied in The Netherlands at AMS airport
3D (Detect-Determine-Deploy)
Predictive Profiling Program
Applied for Patrollers and Observers inside or outside the terminal (landside or airside), also including various tailor-made 3D programs very suitable for e.g.: museums, concert halls, public venues, public transportation etc.
Reference:
Applied in The Netherlands at AMS airport.
Different tailor-made programs are currently used by our various clients: Museums, concert halls, hotels, receptionists etc.
Air Cargo Security Awareness Training For all staff who can access the Air Cargo, (if/when) required by local government.
Reference:
Applied in The Netherlands under EU legislation
X-ray Recurrent Training (CBT) The purpose of this training is to keep the security staff current and at a desired quality level in terms of X-ray screening.
Reference:
Applied in The Netherlands at AMS airport under the license of local CBT system provider under EU legislation.
Basic Aviation Security Training Recurrent training (BAST)  Basic Aviation Security Training Recurrent training (BAST)
E-learning Trainings Additional Recurrent trainings of BAST training , improvement of general knowledge in various subjects of passenger and Cargo Screening
Reference:
Applied by I-SEC in The Netherlands and Germany (Passenger Security Screening) and Denmark (Cargo Screening)
Train-The –Trainer course (TTT) Train-The –Trainer course (TTT)
Training for new upcoming trainers to improve their didactic skills and delivery techniques
Reference:
Applied worldwide
Train-The-Trainer course for OJT Coaches Training for OJT (On-Job-Training) Coaches to improve their didactic skills and delivery techniques.
Reference:
Applied in The Netherlands at AMS airport
Training Programs related to USA-bound flight operations
Security Interviewer (Profile) Initial and Recurrent Trainings:
a) Chapter 11 of AOSSP, TSA approved program (Legacy)
b) CBA (Cognitive Behavior Assessment) (AIM - based), TSA approved program
Two major security programs to conduct security interview of passengers on USA-bound flights
Available modules:
- Interviewer
- Supervisor
- Internal Auditor
Reference:
Applied on US-bound flights and from selected destinations worldwide by a number of our clients
Behaviour Detection Officer (BDO)
D-CBA (AIM-A)
Initial and Recurrent Trainings
Security Program including Interacting with and interviewing of passengers
Reference:
Applied by our clients on US-bound flights from selected locations
United Airlines BDO Program
(Behaviour Detection Officer)
Initial and Recurrent Trainings, TSA approved program
Security Program including Interacting with and interviewing of passengers
Reference:
Applied exclusively to United Airlines US-bound flights from selected destinations
Below-wing Security Guard Program
Initial and Recurrent Trainings based on TSA legislation and requirements
Training modules for Security Guards on/for all the following positions:
a) Ramp / Platform
b) Jet-way / Aircraft doors
c) On-board
d) Bag room
e) Catering
f) Aircraft interior and exterior search
g) The search of selected passengers at the departure gate according to TSA regulations.

Reference:
Applied worldwide